Our Commitment

In handling your personal information Sutherland Credit Union is committed to complying with the Privacy Act 1988, the National Privacy Principles and the Credit Union code of Practice.

A copy of our Privacy Policy is available on request

Collection and Use of Personal Information

We collect personal information to enable us to:

• provide membership benefits to you
• provide you with the products and services you require, and
• provide you with information about products and services available to you from Sutherland Credit Union and associated business including information about activities at your Credit Union, interest rates, fees and charges, discounts, competitions and special offers by way of your Credit Union's Membership Newsletter which is regularly enclosed with your Credit Union statements

Providing Your Personal Information to Other Organisations

In providing products and services to you, it may be necessary for us to provide your personal information to other organisations with whom we conduct business.

Such organisations include related entities, solicitors and legal advisors, accountants and auditors, printers and mailing services, insurers, collection agents, conveyancers, Credit Union Services Corporation Australia Ltd. and government agencies which regulate our products and services.

Your personal information is only provided to those entities to the extent necessary to enable us to provide our products and services to you and to the extent required by law.

If you consent to us doing so, we may also provide you with information or contact you from time to time about specific products and services we believe may be of benefit to you from Sutherland Credit Union, or other businesses with whom we have a relationship.

Your consent to our providing this information to you will be implied unless you notify us that you do not wish to receive this information. You may do this by contacting our Privacy Officer on (02) 9542-3077 and advising them that you do not wish to receive this additional marketing information.

What if You Do Not Wish to Provide Us With Information

In order to provide products and services to you, we require information about you. If you do not provide us with all the information we require, we may be unable to accept your application for membership or provide products or services to you. If you do not provide us with your Tax File Number there may also be taxation implications for you.

Your Rights

Under the Privacy Act you have the right to access personal information we hold about you. If the information is incorrect, you have the right to require us to amend the information.

More Information?

If you have any questions in relation to privacy or wish to update your membership details, feel free to contact your Credit Union's Privacy Officer on 1300 784 388 during Business hours or write to us at

Sutherland Credit Union
PO Box 535
Sutherland NSW 1499